LIMITED WARRANTY 2019-03-13T16:08:17-04:00

Additional Terms and Conditions

A deposit may be required at signing, unless otherwise agreed and noted herein. Balance is due upon completion. If full payment is not received within 10 days of completion of lighting installation, customer agrees to pay all reasonable attorney fees and court costs incurred by Bolt Outdoor Lighting Pros to secure the agreed upon fee for installation, materials, and/or services provided.

  • Caution: A potential fire hazard exists if fixture bulbs are covered with leaves, pine needles, mulch or other flammable material. Lights covered by such materials will render all applicable warranties void, and may cause fixtures to fail.
  • Man-made disasters, lightning and other “Acts of God” are not covered by any warranty. Damage or material failures due to abuse or negligence are not covered by any warranty.
  • It is the client’s responsibility to ensure that 110-volt electric receptacles are available for system use, and are in good working order. Bolt Outdoor Lighting Pros disclaims all responsibility for ensuring that utilized household circuits contain sufficient electrical load capacities.
  • Bolt Outdoor Lighting Pros is not responsible for grass, shrubs, driveways, or other components of property that are affected by installation. Homeowner will be notified in advance of any necessary alterations to structures or landscape.
  • One year guarantee on halogen bulbs is valid only if lights are operated under “normal use,” deemed to be from sunset until 12:00am midnight.
  • Lifetime fixture guarantee applies to all brass/and or copper fixtures and well light fixtures produced by Garden Light LED (GLLED), and does not include any painted or otherwise coated surfaces. All non-GLLED fixtures are covered by their respective manufacturer’s warranties.
  • Any tampering or attempts to fix any problems with, or alter any part of the lighting system, or additions, whether by the homeowner, associated vendors, or any other persons not employed by Bolt Outdoor Lighting Pros, will void all warranties.
  • Bolt Outdoor Lighting Pros does not provide warranties on work performed on any lighting system not originally installed by Bolt Outdoor Lighting Pros.
  • Clients are responsible to verify proposed design is entirely on their property. Bolt Outdoor Lighting Pros disclaims any and all liabilities for any repercussions due to equipment being installed on neighboring property.

Notice of Cancellation

  • You may cancel this contract, without penalty or obligation, at any time prior to midnight of the third business day after the date the contract is signed. If you cancel within these 3 days, any payment made by you under this contract will be returned within ten days following the receipt of your cancellation notice by the seller. Your custom materials are ordered on the 4rth day and cannot be returned once place. Any cancellations made beyond the third business day after the date the contract is signed is non refundable, these funds will be used to pay for our time and materials.

Limited Warranty Statement:

  • Bolt Outdoor Lighting Pros warrants to the original end user customer of its products specified below that its products are free from defects in material and workmanship. Repaired parts or existing fixtures do not carry a warranty, only the part(s) themselves according to the manufacturer.
  • This limited warranty covers only repair or replacement, for defective Bolt Outdoor Lighting Pros products, as provided above. Bolt Outdoor Lighting Pros is not liable for, and does not cover under warranty, any costs associated with determining the source of the system problems. These costs shall be borne solely by the purchaser.
  • Please retain the dated sales invoice as evidence of the original purchaser’s date of purchase. You will need it for any warranty service. In order to keep this limited warranty in effect, the product must have been handled and serviced only by a certified Bolt Outdoor Lighting Pros technician. This limited warranty does not cover any damage due to accident, misuse, abuse or negligence. This limited warranty is non transferable.

Duration of Warranty

LIFETIME WARRANTY

The following Bolt Outdoor Lighting Pros products are covered by this warranty for the life of the product:

  • Workmanship warranty is honored for all new systems installed and also MAINTAINED by Bolt Outdoor Lighting Pros. Maintenance is crucial to preserving the lighting components and the client is required to sign up for the optional ongoing maintenance plan each year to maintain the lifetime warranty. At any point (after the initial 1st year) the system has been installed, the client chooses to cancel or stop paying for a maintenance plan, the workmanship warranty defaults to 5 years from the date of original installation.
  • All transformers installed by Bolt Outdoor Lighting Pros. The warranty does not cover lightning strikes, acts of God, any problems caused by home electrical issues or service calls to reset circuit breakers or GFCIs. If anyone other than a Bolt Outdoor Lighting Pros personnel accesses the transformers for any reason other than timer adjustment, this warranty is void. Any additional fixtures that are added to the transformers that may cause the transformer to overload will void the warranty.
  • All brass and/or copper fixtures and well light fixtures installed by Bolt Outdoor Lighting Pros (excludes bulb and quick connect). Any fixtures damaged by homeowner or third party will not be covered by warranty. This warranty does not cover lightning strikes, acts of God or any problems caused by home electrical issues. Note: All other fixtures including internal components installed by Bolt Outdoor Lighting Pros will be covered by the original manufacturer’s warranty.
  • Low voltage wire. The warranty does not cover wire mistakenly cut by the property owner or other vendors or an electrical shortage to the line as a result of anything being driven, stapled or manipulated into the wire lines. This warranty does not cover lightning, acts of God or any problems caused by home electrical issues.

 

TWENTY-YEAR WARRANTY

The following Bolt Outdoor Lighting Pros products are covered by this warranty for a period of 20 years from the date of original retail purchase:

All Garden Light LED Integrated fixtures installed by Bolt Outdoor Lighting Pros are warranted for 20 years. The warranty applies only when replacement service is performed by qualified Bolt Outdoor Lighting Pros personnel.

FIVE-YEAR WARRANTY

The following Bolt Outdoor Lighting Pros products are covered by this warranty for a period of 5 years from the date of original retail purchase:

  • All residential outdoor lighting ‘drop-in’ LED bulbs and electronics installed by Bolt Outdoor Lighting Pros are warranted for 5 years. The bulb warranty applies only when replacement service is performed by qualified Bolt Outdoor Lighting Pros personnel. If anyone else services the system or replaces the bulbs, no bulb warranty will be in effect from Bolt Outdoor Lighting Pros and you may void your system warranty as well. Use of incorrect bulbs can lead to system failures, including fixture damage. Service calls due to problems associated with bulb replacements made by someone other than Bolt Outdoor Lighting Pros personnel will incur a service fee.

TWO-YEAR WARRANTY

The following Bolt Outdoor Lighting Pros products are covered by this warranty for a period of 2 years from the date of original retail purchase:

  • All Lighting Control Automation controls, modules and timers. The warranty does not cover lightning strikes, acts of God or any problems caused by home electrical issues.

 

ONE-YEAR WARRANTY

The following Bolt Outdoor Lighting Pros products are covered by this warranty for a period of 1 year from the date of original retail purchase:

  • All Intermatic Astrological timers installed by Bolt Outdoor Lighting Pros are warranted for one year with normal use (dusk to midnight).
  • Glass lens covers with painted finishes installed by Bolt Outdoor Lighting Pros. The warranty does not cover lost or stolen lens covers or scratches. Glass lens covers that have been covered in mulch or other debris resulting in damage are not covered by this warranty.
  • All digital timers and photocells are covered for 1 year.